Safety advice and candle care
Please always pay attention to the safety and burning information on the packaging or label!
- Never leave a candle burning unattended. Burn candles out of reach of children and pets.
- Always put candles on a heat-resistant, non-flammable base e.g. a glass plate.
- Keep lit candles a safe distance from flammable materials such as curtains or dry spruce.
- Keep draughts well away. A candle can only burn evenly and without sooting when the ambient air is still. Extinguish the candle if it is sooting visibly!
- If the wick should be too long, please shorten it - preferably using special wick scissors. The ideal wick length is about 10 to 15 mm, depending on the candle. A longer wick may produce soot, i.e. the extinguished wick should be carefully shortened using scissors. In case that the flame is about to die, the wick is too short. Put out the candle and carefully pour off some of the liquid wax.
- If the candle burns one-sided, you may gently push over the burning wick to the side. Never bend a cooled down wick - it may break.
- Cut off a too high edge with a sharp knife when it is still warm. Do not damage the cup rim, otherwise the liquid wax may run out.
- Keep burning candles well apart so that they do not affect each other.
- Keep the burning bowl clean. Leftovers of matches, wick pieces and other contaminating matters must not be left the burning bowl.
- Do not place candles on top of each other (e.g. on a Christmas tree)
- If possible, always burn a candle until the whole surface around the wick has liquefied. Extinguishing the flame too often at an early stage may cause the candle to form a tunnel and to finally go out.
- Put out the candle by extinguishing the flame with a candle snuffer or by dipping the wick into the liquid wax. Please straighten the wick afterwards. Never blow out the flame!
- Candles should be kept cool, dry and dust-free in preferably dark rooms in a way that they cannot bend. Do not stack candles too high because otherwise, their own weight might cause drag marks. Non-packed candles should be separately stored in terms of colour. This is to prevent them from dyeing each other accidentially.
- Clean dusty or dirty candles best of all with a lint-free cloth (e.g. linen) moistened with spirit or water. Used nylon socks or pieces of cotton wool work out very well, too.
- The best way to remove stains of wax from textiles is to iron it through one or two tissue papers (without steam). If necessary, repeat this until the whole wax is absorbed into the tissue papers. Eventual colour residues can be removed by professional cleaning companies.